Travel and events
Know your rights when you travel – whether you're taking a flight, renting a car, booking accommodation here in New Zealand and overseas.
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Flights, cancellations and delays
Before buying an airline ticket, make sure you understand the terms and conditions that apply… -
Accommodation
Travel plans cancelled or disrupted? Find out what rights you have to cancellation, refunds and… -
Travel insurance
Travel insurance helps cover you if something happens to you or your belongings while travelling… -
Event tickets
Tickets sales and resales. Scalping, postponed events and cancellation. What to do if things go… -
Renting cars
What to check before you hire a rental car, and what to do if you…