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Our Service Centre and online support services are closed over the holiday period from 5pm Tuesday 24 December 2024 and will reopen at 8:30am Friday 3 January 2025. We will answer any queries as soon as possible on our return.

Find out more about how the CGA protects consumers.

 

Visual guide: Your consumer rights in action

Your consumer rights in action [PDF, 379 KB]

Listen to your consumer rights

These audio files outline your consumer rights under the Consumer Guarantees Act: