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Our Service Centre and online support services are closed over the holiday period from 5pm Tuesday 24 December 2024 and will reopen at 8:30am Friday 3 January 2025. We will answer any queries as soon as possible on our return.

Figures provided by the major banks to Consumer Protection for Fraud Awareness Week show almost two hundred million dollars was lost to scams in the last year.

The numbers show that scammers are smarter and more active than ever before. Scammers know all kinds of ways to trick you out of your money especially if you’re looking to invest. This week as part of Fraud Awareness Week we’re asking Kiwis to Stop and think – is that return for real?

If you are approached for money or personal information, it’s important to remember:

  • Real investments don’t come out of the blue.
  • Check your source to make sure it’s real.
  • Get a second opinion before handing over money.
  • if you don’t understand an investment, walk away.

Visit Fraud Awareness 2023 to learn how to protect your money.