News & updates

The latest consumer survey was undertaken earlier this year, and was for the first time completed entirely online.

Following WorkSafe prohibition notice on Serene S2068 wall mounted bathroom heaters, MBIE has worked with suppliers to recall this product from the New Zealand.

New Zealand families are being urged to check for button batteries when they’re doing their Christmas shopping.

Kiwis are being urged to pause before they pay this Black Friday by MBIE’s Consumer Protection team in order to avoid falling victim to scammers.

Figures provided by the major banks to Consumer Protection for Fraud Awareness Week show almost two hundred million dollars was lost to scams in the last year.

Owners of four top loader Samsung washing machines manufactured more than a decade ago are being encouraged to double-check their model number.

The New Zealand Consumer Survey is conducted every two years by MBIE’s Consumer Protection team.

Consumers shopping for new curtains or blinds should choose options that are cordless.

Changes to legislation offer more protections for residents approached by door-to-door salespeople.

How to protect your hard earned money from scammers who want it.