Consumer laws

Laws that protect you when buying from, or sharing your information with, businesses selling in New Zealand, including online retailers.

Consumer Guarantees Act

Your consumer rights if there's a problem with a product or service you bought.
Fair Trading Act

Your rights if a business acts in an unfair or misleading way, including sales tactics…
Credit Contracts and Consumer Finance Act

This protects you when you borrow money or buy products or services on credit.
Privacy Act

This makes sure your personal information is kept safe and secure.
Online safety laws and rules

E-signatures and electronic transactions, plus laws against spam and upsetting digital messages.
Product safety

Products sold in New Zealand must be safe to use. Report accidents, near-misses, or unsafe…
Consumer information standards (CIS)

Notices giving consumers specific information, eg about used cars, water efficiency or country of origin.
Other consumer laws and rules

Weights and Measures Act, Human Rights Act, and specific rules for car sales and lenders/financial…
Motor Vehicle Disputes Tribunal annual reports

Motor Vehicle Disputes Tribunal Adjudicators must submit an annual report to the Minister of Commerce…