Consumer laws
Laws that protect you when buying from, or sharing your information with, businesses selling in New Zealand, including online retailers.
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Consumer Guarantees Act
Your consumer rights if there's a problem with a product or service you bought. -
Fair Trading Act
Your rights if a business acts in an unfair or misleading way, including sales tactics… -
Credit Contracts and Consumer Finance Act
This protects you when you borrow money or buy products or services on credit. -
Privacy Act
This makes sure your personal information is kept safe and secure. -
Online safety laws and rules
E-signatures and electronic transactions, plus laws against spam and upsetting digital messages. -
Product safety
Products sold in New Zealand must be safe to use. Report accidents, near-misses, or unsafe… -
Consumer information standards (CIS)
Notices giving consumers specific information, eg about used cars, water efficiency or country of origin. -
Other consumer laws and rules
Weights and Measures Act, Human Rights Act, and specific rules for car sales and lenders/financial… -
Motor Vehicle Disputes Tribunal annual reports
Motor Vehicle Disputes Tribunal Adjudicators must submit an annual report to the Minister of Commerce…