Guide to buying smart
Making good decisions — about signing contracts, getting quotes, claiming on warranties and more.
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Customer service
What to do if you don't get good customer service. -
Keep receipts
Save receipts or invoices for products or services so you can find these documents again… -
Understand the true cost
If paying by credit or debt, add up all costs, eg interest and any fees,… -
Quotes and estimates
Estimates give a rough idea of the cost. Quotes are generally a confirmed maximum price. -
Contracts and sales agreements
A binding contract can be verbal, in writing or electronic. You can only cancel a… -
Warranties
Manufacturer's and extended warranties should give extra protection — above what you get with consumer… -
Parallel imports
Parallel imports are genuine products, but the seller isn't an authorised dealer of that brand. -
Data and privacy
How to keep your personal information safe and secure when buying products and services. -
Saving at the supermarket with unit prices
How do you know you're paying the best price when you're shopping at the supermarket?…