This page explains your rights if you have a problem with a car bought from a dealer. Learn about common issues, when you may be entitled to a repair, replacement or refund, and what steps you can take to resolve the problem.
Common issues and your rights
Learn about common issues that can happen after buying a car from a dealer and the rights you have under consumer law, including when you may be entitled to a repair, replacement or refund.
What to do
Learn what steps to take if you have a problem with a car bought from a dealer, how to ask for a repair, replacement or refund, and what to do if the dealer does not resolve it.