Consumer Rights Finder
If you need help when things go wrong, check your consumer rights and how to protect yourself in the future.
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Check your rights with products
Had a delay, issue or fault with a product or vehicle online or in store… -
Check your rights with a service provider
Been overcharged? Unsure what to do about poor quality workmanship (performed without reasonable care), incomplete… -
Consumer rights when buying a car
Had a breakdown, warranty issue, car repair issue, or other problem with a car you’ve… -
Check your rights with flights
Airline lost your luggage? Flight cancelled, delayed, or bumped? Looking for compensation on NZ or…