Consumer Rights Finder

If you need help when things go wrong, use this simple tool to check your consumer rights and how to protect yourself in the future.

Check your rights with products

Had a delay, issue, or fault with a product you purchased online or in store…
Check your rights with a service provider

Been overcharged? Unsure what to do about poor quality workmanship (performed without reasonable care), incomplete…
Consumer rights when buying a car

Had a breakdown, warranty issue, car repair issue, or other problem with a car you’ve…
Check your rights with flights

Airline lost your luggage? Flight cancelled, delayed, or bumped? Looking for compensation on NZ or…