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Our Service Centre and online support services are closed over the holiday period from 5pm Tuesday 24 December 2024 and will reopen at 8:30am Friday 3 January 2025. We will answer any queries as soon as possible on our return.

Had a breakdown, warranty issue, car repair issue, or other problem with a car you’ve recently bought? The Consumer Guarantees Act and other consumer laws give you rights, such as a refund.

After buying a car

Consumer laws only apply to new and used vehicles bought from car dealers, including online traders.

1. Who sold you the car?