Had a delay, issue or fault with a product or vehicle online or in store in New Zealand? The Consumer Guarantees Act may protect you. Use our Consumer Rights Finder to see what consumer rights you may have to resolve it with the supplier.
How to resolve your product issue
Answer these questions to find out if you may claim a repair, refund, or replacement from the seller.
Note: Consumer Guarantees Act (CGA) only applies to products bought from businesses, including online traders.
For general enquiries please contact us